Deals rarely close in the first conversation. They close later, when you send what you said you'd send and remember what the other person told you.
LinkedIn released two features that help with that part if you sell B2B. You can now keep private notes on your connections, and you can carry a digital business card in your phone's wallet. Here's how each one works, what mine look like, and how I'd roll them out to a team.
The money is in the follow-up. LinkedIn finally gets it.
Private notes on your connections
I used to write where I met someone on the back of their business card. Now I write it on their profile, which is where I am anyway when I message them. I use the same four lines every time so I can read a note in a few seconds before I reach out.
CFO · 1st-degree connection
- Where we met
- CFO roundtable, Toronto, Oct 22
- Talked about
- Hiring a VP Finance before Q2
- I promised
- Intro to Maya Chen and my board-prep checklist
- Next step
- Nov 12, ask how the search is going
I keep notes to business details. Anything personal or sensitive stays out, since it's stored on LinkedIn.
Your LinkedIn business card, in your phone's wallet
Illustration. Your card uses your own photo, role and a scannable QR code.
When someone scans your code, they can connect with you on LinkedIn right away. You can choose between a few layouts, and because the card pulls from your profile, it changes when your role or company does. No new cards to print.
And no more spelling your last name 17 times at a networking event. Trust me. Jean-Pierre. Hyphen. Capital P.
Why I want your whole team on LinkedIn
This is why I'm so bullish on companies getting their whole team on LinkedIn, and not only the founder. Your sales team, your engineers and your executives all meet people your company should stay in touch with. If each of them has a card on their phone and notes on their key connections, a lot more of those meetings turn into a second conversation.
Here's how I'd roll it out to a team this month:
Get everyone ready
Update photo, headline and current role, since that's what the card shows. Save the card to your phone's wallet. Leave the paper cards at the office.
Same day, then 48 hours
Add a four-line note to each new connection the same day, if you're on an eligible plan. Send whatever you promised within 48 hours.
My follow-up, step by step
This is the order I follow after I meet someone I want to work with. The messages are examples of what I'd send, so change them to sound like you.
-
At the event
Let them scan your card. You're connected before the conversation ends, and you don't have to find them later.
-
Same day
Write the note, then send a short message with one detail from the conversation, so they know you were listening.
Example messageSo good to meet you at the CFO roundtable today. I'm still thinking about what you said about hiring ahead of Q2. I'll send over the checklist I mentioned this week. -
Within 48 hours
Send what you promised. The intro, the article, the checklist. Sending it fast tells them you keep your word.
-
The date in your note
Open the note, then check in about the thing they cared about, not about your offer.
Example messageHow's the VP Finance search going? I came across a piece on board-ready finance leaders and thought of you. Happy to compare notes over coffee if it's useful.
Before your next event
Share this list with your team and have everyone tick it off. It takes about 15 minutes per person.
Want to build this with me, one on one?
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