I stopped taking notes during calls about a year ago. That sounds like a loss until you see what I do with the time. I listen. The person across from me gets my full attention, and the notes get written anyway.
Granola records the meeting on my computer and writes the notes alongside it. When the call ends, I have the decisions, the owners and the follow-ups in front of me before I close the tab. The part I still do myself is the part that matters most: deciding what I actually agreed to.
The notes don't make the decision. They make sure nobody forgets it.
Four steps before your next call
1. Install Granola and connect your calendar
Granola reads your calendar, so every meeting shows up with its title and attendees. You don't have to start a recording each time.
2. Check that no bot is joining the call
Granola runs on your device and doesn't send a bot into the meeting. Say so in the first minute if the people on the call ask, because most of them will want to know.
3. Type the goal in three words
Before the call, write the goal in your own notes panel. Something like "pricing, timeline, owner." Granola combines what you typed with the transcript, so the summary follows your priorities instead of the order people talked in.
4. Read the owners before you hang up
If an action has no name next to it, ask in the call. Five seconds on a call saves two email threads later.
What I do with the notes
Before
- Notes half-written in a notebook
- Follow-ups sent a day late
- Owners guessed in the next meeting
Now
- Notes ready when the call ends
- Follow-up sent the same day
- Owners confirmed on the call
Once a week I run the notes from every client call through Claude. That's the step that turns a pile of summaries into a view of what my clients are waiting on from me.
The two prompts I use
After a single call
Paste the Granola notes, not the full transcript. The summary is shorter and the owners are already named.
Below are my notes from a meeting with [WHO, COMPANY]. Turn them into a decision log with one line per decision: what we decided, who owns it, the due date, and whether it's confirmed or still open. If an owner or a date is missing, write "MISSING" in that field. Don't fill it in for me.
Across several calls
Run this every Friday. It shows you what you promised, what slipped, and where you've been quiet for too long.
Here are my notes from the last three calls with [CLIENT]. List three things: what we promised, what we delivered, and what slipped. Put the slipped items first. For each one, tell me the last time we discussed it.
What I watch for
- A decision that no one can name an owner for is not a decision yet. Mark it open.
- Check the summary against what you remember saying. The tool is good, and it still gets emphasis wrong.
- Don't forward raw notes to a client. Rewrite the three lines they need.
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